Welcome to our help page. This page will guide you about further steps. This page is for those who I had personally worked with in San Francisco Bay Area.

Please carefully review the magazine style layouts you just received. You will have to submit a limited list of changes. Please note that some changes will require additional service fee. Please see your contract for more details. Generally you are allowed to replace photos and not allowed to alter the design.

Magazine Style album is the modern solution to represent your wedding day in very unique and fashion way. While designing your album I consider tons of things. I might choose to use very specific photos on specific page, based on their orientation, color, amount of shadows, contrast, sharpness, overall mood and many other technical factors. Therefore, some photos that you might like will not be shown in the album.

Magazine style album layout is combination of main photographs of different sizes and background pictures, shapes, shadows, gradients and other objects. Photographs laid out in very specific way. Some will be bigger and might even take the whole page or even 2 sides spread, some will be considerably smaller. Those photos balanced on each page in very specific way so even minor change of finished layout can throw away the whole effect.

Your album consist of number of photos on each page based on wedding timeline. Usually it starts from Bridal preparations and goes all the way till the end of the Reception. For that reason, ex: you can not take photographs from reception and use it on bridal preparation page. If you ask me, why would you want to do that, here is an example: one of your bridesmaids missed the bridal preparation part and arrived right into the Ceremony. I posed bridesmaids in the hotel room and outside in the morning prior to the Ceremony, and obviously didn't take any photos of a missing lady. The first portrait of her I took only at the Reception which is technically very different from photos taken in Hotel, so it can be added to the Preparation page without having a weird non related look.

Some pages can have very specific topic. Example is a page with only Bride and Groom photos. You will be able to replace photos on that page with different B&G photos, but will not be able to add (ex:) flower girl or your friends group shot there. Another example is page of the Groomsmen where you can't add the Mother of the groom.

Aside of topic, some designs are based on very strict technical preferences. Good example is a Bridal preparation page, where photos used are taken against the bright light window to create the silhouette effect. Therefore, it is impossible to add the photo of the bride, to this page, where light hits her face directly (portrait type).

Some layouts include very specific details of the wedding day. They may include wedding gown, shoes, garter, rings and so on. Usually those photos are very beautiful and its good idea to use them in the album balancing with "emotion" and "posed" photographs. However (ex:) photo of the shoes of the bride can not be used in the Ceremony layouts.

Geometrical proportions can be serious issue when replacing photos in ready layout. For example, if layout includes 2 horizontal photos on either side, it might be impossible to use a vertical photograph instead one of one them.

Sharpness of some photos (especially those taken in action) might be lower than static photos (ex: posed photos) therefore, not all photos can be used in bigger size, some can not be used at all. While reviewing your proofs, pay careful attention to sharpness of each photo you want to replace.

Your album includes 12 layouts or 24 sides. Each layout you received has 2 sides. Usually I design more then 12 layouts to give you some choice on what pages to choose. You can have more layouts for extra fee according to your contract. When you replying with a list of changes, please make sure to include only chosen designs. If you wish to add extra layouts, please make proper notification on that.

While preparing list of required changes, please be very careful and consider the following things: A. no reverts allowed - it means you can't go back to original version without being charged for my work time for those useless changes made. B. no free second set of changes is allowed - once first set of changes has been submitted and made, all additional requests will be subject to extra fee. So, again, be very careful while choosing photos to be added, removed or replaced.

Please note that you have to review your album in according to guidelines in your contract. Failure to submit the list of changes within 30 days may result a delay for one year or more. Furthermore, lack of communication will be considered as cancellation of our agreement (see contract for details) and I will no longer obligated to provide you with an album even if all moneys paid in advance. Please note that I will not remind you about your deadlines. See your contract for details.

I will do all the efforts to create a beautiful album for you, but I do not include any facial retouch work as a part of my design. If you have requests on facial retouching and such or any kind of photo manipulation, please contact me to receive quotes.

In order to provide you with best service, fast processing and good communication, I can not work on single album for more then two months. Especially during the busy seasons where I have to make multiple designs, shoot weddings, prepare online galleries and print products for multiple customers at once. That is the main reason I require serious efforts from my customers in order to finish their albums in a shortest possible time.

And finally, if you still haven't paid for your album in full, please follow up with me on that. All balances have to be paid in full in order to send the album for printing.